From first ring to resolution.
DialSplit is a straight-through pipeline: the User app captures and responds, the dashboard assigns, and the Caller app closes the loop.
Every event—call hit, SMS reply, status change, and note—lands in one view.
Your team signs in securely, and access stays limited to the right people.
What happens when a call comes in.
DialSplit User app answers first
Running as the default dialer, it screens, blocks, or lets the call through. It can auto-SMS a friendly reply based on working hours.
Event is logged instantly
The call record, contact name, notes, and response are captured automatically in DialSplit.
DialSplit assigns the call
The dashboard updates the status and timeline and assigns the follow-up to the right person.
Caller app alerts the right agent
Agents sign in, see their queue, open details, and add notes. Status changes immediately sync back to the timeline.
Ops stays in control
The dashboard tracks statuses, uploads, blocked numbers, and timelines so you can audit every ring and response.
Controls that keep you compliant.
Enforce working hours, block lists, and data hygiene from one simple UI.
Uploads
Upload batches of numbers to assign work quickly. Track progress per item and fix errors fast.
Timeline
Every interaction is timestamped and attributed to the User app, Caller app, or admin action.
Settings
Working hours, templates, and access controls help you ship safely on dailsplit.com.
Purpose-built for action.
The Caller app keeps agents on-task: quick filters, tidy detail views, and one-tap status updates.
Status at a glance
Assigned, pending, recently updated, and completed calls are easy to triage.
Timeline context
Agents see SMS auto-replies, uploads, and prior notes so they always know what happened.
Secure auth
Secure sign-in keeps the right people connected while protecting customer data.
Put DialSplit to work on your domain.
We’ll handle hosting and rollout. Share your download links, invite your agents, and you’re live.
Need implementation help?
We can help you align working hours, caller rules, and agent onboarding. Reach out for implementation guidance.
Email the team